Revert to Original
The revert button is not equal to the undo button! If you click "revert" your template edits will and cannot be retrieved!
Working with Design Elements
Some elements are locked to maintain user-friendly design experience. However, some elements are unlocked to allow for greater customization. If an element or photo comes near another photo that can be replaced, it may automatically replace it.
- To fix this: click the undo button to the top right.
- To prevent this: once you have set your photo set as desired, lock it by locating the layers panel to the right. It will be named "photo" or "main photo". If you see the yellow arrow on the layer, it means this is a photo that can be automatically replaced.
Template is Taking a While to Download
When you are ready to download your finished work, you may get a message that it will be ready in 15 minutes, please ignore. Your template will download despite the message prompting you to enter your email. It usually takes about 2-3 minutes to download templates with a large amount of photos along with the high quality graphics.
If your template doesn't download, please reach out Corjl via the "Support" button to the top right of the editor. The amazing team at Corjl will assist in downloading your large template. However, please reach out only for final drafts as they have a large volume of customers to assist and we want to get your download as quick as possible without having to repeat the process again.
PDF Too Large to Email
If your PDF is too large for sending to the printer via email, you will need to compress it so that it can be attached to the email. Click here to visit a site that allows you to compress your PDF, for free!
Choose light or moderate. For more compression, select extreme (may be need for larger programs with large amount of photos).
Higher compression levels may reduce image quality.
Correct Template-to-Paper Size
Say you have downloaded your template but it has printed differently than expected. Please double check that you have filed in the correct template size that corresponds to your paper size. The templates cannot be resized, so please be sure to choose correct size before starting!